Subscription General Questions
Q: What is included in the subscription?
A: Each subscription includes either 10 or 20 prepared punnets filled with organic coco coir and your chosen seeds, ready for you to grow at home.
- 10 punnets: £18.99
- 20 punnets: £35.99
Growing Microgreens
Q: How do I use the punnets?
A: It’s simple!
- Add water to hydrate the coco coir in the punnets (excess drains to reservoir below).
- Sprinkle seeds evenly, adjust with fingers if needed.
- Place in a well-lit area or use our bespoke grow system for best results.
- Harvest fresh microgreens in 7–10 days.
Q: Do I need special equipment?
A: No, a well-lit space is sufficient. For optimal results, we recommend our 3-Tier Metal (£199.99), Bespoke Wood (£179.99), or Bamboo (£149.99) Grow Systems, with a £30 discount on any system when bundled with a one-year subscription (code: GROWNOW30).
Q: How much microgreens does each punnet produce?
A: Each punnet yields approximately 20 grams of fresh, nutrient-dense microgreens when using our grow systems.
Q: What seeds are included?
A: We recommend a mix of radish and broccoli seeds. These varieties are chosen for their ease of growth, nutrient density, and flavour, however, check our shop and seed selection page for more options.
Q: What happens if my microgreens don’t grow?
A: While we cannot guarantee harvest results, we provide full support to troubleshoot issues via email, text, phone, or online consultations.
Subscription Details
Q: How often will I receive my punnets?
A: Subscriptions are flexible, and you can choose monthly deliveries of either 10 or 20 punnets, depending on your needs.
Q: Can I pause or cancel my subscription?
A: Yes, you can pause or cancel your subscription at any time. Simply contact us via email or phone, and we’ll assist you with the changes.
Q: Is there a minimum subscription duration?
A: No minimum subscription duration for Skye Mountain Microgreens punnets, grow systems, or refills, except for grow systems purchased at the discounted bundle rate (any system + 10 punnets, £30 off with GROWNOW30), which requires a one-year subscription.
Delivery and Storage
Q: How are the punnets delivered?
A: Your punnets are delivered in secure packaging to ensure they arrive in perfect condition.
Q: How long can I store the punnets before using them?
A: Punnets should be used within 30 days of delivery to ensure optimal seed viability and freshness.
Q: Do you deliver nationwide?
A: Yes, we deliver across the UK (except Highlands, Islands, Northern Ireland, and Channel Islands – please contact us for delivery costs)
Q: Is delivery included in the subscription cost?
A: Delivery is included for most locations. Additional charges may apply for remote areas, and we will inform you in advance if this applies.
Microgreen Grow Systems
Q: What are the Microgreen Grow Systems?
A: The Microgreen Grow Systems (3-Tier Metal, Bespoke Wood, Bamboo) are eco-friendly, high-performance setups for growing microgreens, like sulforaphane-rich broccoli microgreens indoors. Designed for easy, sustainable home growing, they include LED lights and heat mats to support fast, healthy growth.
Q: How much do the Microgreen Grow Systems cost?
- 3-Tier Metal: £199.99 (20-punnet capacity).
- Bespoke Wood: £179.99 (10-punnet capacity).
- Bamboo: £149.99 (7-punnet capacity).
Bundle Offer: Any system + 10 punnets, £30 off with code GROWNOW30.
Q: Do the Microgreen Grow Systems come with a warranty or return policy?
A: We offer 30-day returns for unopened or defective items. No additional warranty is provided by Skye Mountain Microgreens.
Sustainability
Q: Are the punnets eco-friendly?
A: Yes, punnets are recyclable (like supermarket fruit punnets). Coco coir and spent medium are compostable or usable as pet feed (e.g., for chickens, rabbits).
Q: How does growing microgreens at home help the environment?
A:
- Reduces food miles.
- Eliminates the need for chemical fertilisers or pesticides.
- Requires significantly less water compared to traditional farming.
- Allows you to compost spent materials, promoting a circular economy.
Support and Contact
Q: What if I have more questions?
A: Contact us via email (support@skyemountain.co.uk), phone, WhatsApp, or our website’s contact form.
Q: How do I access growing tips?
A: As a subscriber, you’ll receive exclusive growing tips, recipes, and updates via email. Plus, you can always reach out for personalised advice.
Q: Can I join a community of growers?
A: Yes! Subscribers have access to our Growers Club, where you can connect with like-minded enthusiasts, share tips, and learn from one another.