1. Introduction
This Privacy Policy explains how Skye Mountain Microgreens (“we”, “our”, “us”) collects, uses, and protects your personal information. By using our website, products, or services, you consent to the practices outlined below and our Terms and Conditions.
2. Information We Collect
2.1. Personal Data: We collect names, billing and delivery addresses, email addresses, phone numbers, and payment information to process orders and deliver services. We may also collect browsing behaviour and purchase history to enhance user experience.
2.2. Data Collection Methods: Data is collected through direct interactions on our website, email, phone, and social media, as well as through automated tools such as cookies for analytics and advertising purposes.
3. Third-Party Tools and Services
3.1. Google Analytics: We use Google Analytics to analyse website traffic and user behaviour. The data is anonymised and used to improve our site and services. For details, please refer to Google’s Privacy Policy.
3.2. Facebook Ads and Pixel: We use Facebook Pixel for advertising and tracking the effectiveness of our campaigns. You can manage preferences or opt out in your Facebook settings.
3.3. Square Payment Processing: All card payments are processed securely by Square. Square is PCI DSS compliant and ensures that payment details are encrypted and protected. We do not store your full card details on our systems. For further information, see the Square Privacy Policy.
4. How We Use Your Information
We use your information to process and deliver orders, provide customer support, communicate about your purchases or subscriptions, send updates and promotions (where consented), improve site functionality, and comply with legal and regulatory obligations.
5. Sharing Your Information
Your data is only shared with trusted third-party service providers (such as payment processors, delivery services, or advertising platforms) under strict confidentiality agreements. We do not sell or rent your personal data to any third party.
6. Cookies
We use cookies to improve your browsing experience and understand site usage. You can control cookie settings through your browser preferences or via our cookie banner when visiting the site.
7. Security Measures
We use SSL encryption, secure servers, and other industry-standard measures to protect your data during transactions and while stored. However, no online transmission is completely secure, and you share data at your own risk.
8. Your Rights
8.1. Access and Correction: You may request access to the personal data we hold about you and request corrections where necessary.
8.2. Erasure and Restriction: You may request deletion of your personal data or restriction of processing where legally applicable.
8.3. Opt-Out: You can manage your marketing preferences or opt out of receiving promotional emails at any time by contacting us.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Policy Updates
This Privacy Policy may be updated periodically. Any significant changes will be communicated via our website or email. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by the laws of Scotland, and any disputes will fall under the exclusive jurisdiction of the Scottish courts. It also complies with UK GDPR and the Data Protection Act 2018.
12. Contact Us
If you have questions or concerns about this policy or how your data is used, please contact us at support@skyemountain.co.uk.
Last updated: 18th September 2025